Flair Airlines was ordered to compensate two passengers after a B.C. tribunal found there was no evidence a bird strike actually caused a flight cancellation.
“Flair says it cancelled the flight because the airplane for the flight experienced bird strikes while landing in Vancouver,” tribunal member Jeffrey Drozdiak’s decision said.
But the airline argued that it should not have to pay.
But Donner and Broadhurst did their own research, consulting the Civil Aviation Daily Occurrence Reporting System – a federal database that tracks incidents including medical emergencies, navigation errors and flight diversions.
“The results show that Flair did not experience any reported bird strikes during that time. In its dispute response, Flair says the tower sends any occurrences to Transport Canada for input into CADORS,” Drozdiak wrote.
I suppose it just seems incredible to me that the airline didn’t even try to come up with another excuse after they were caught out on the first one. Maybe it really was an executive recreational jaunt to Palm Springs.
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The CRT doesn’t have investigative powers. That would probably fall to some ombudsman, though I don’t know which one.
I suppose it just seems incredible to me that the airline didn’t even try to come up with another excuse after they were caught out on the first one. Maybe it really was an executive recreational jaunt to Palm Springs.