I agree in principle, but that’s not what’s happening in the real world.
My husband has ME/CFS. It’s a life-destroying disease, even though it doesn’t usually kill you. There’s no treatment, no cure, and no idea about the underlying cause, after many decades of research.
It’s heartbreaking to read messages from people who caught it as a teen, seen all their schoolfriend grow up, experience life, find love etc, all while the sufferer is in pain all day, no hope of improving, relying heavily on what family they have who are willing to support.
This is by no means ideal, but neither is decades of suffering. I err on the side of reducing the constant pain.
I work in the finance industry and it’s similar. We have to be certain we’re talking to the right person as fraud is rampant. This is ridiculous.