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I started using it on a daily bases since I switched to Linux. The distro I use as daily driver and other large projects have their support team on IRC.
It is much much better than posting on forums. You get instant response.
Agreed. Even for channels that aren’t tech-related, if I have a quick question, I typically get a faster, more in-depth response than forums/Reddit/whatever. They may not always be the correct answer, but they usually point me in the right direction. Anyone still hanging around on IRC tends to have good troubleshooting instincts.