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Louis Kavaratzis says his retirement plans are ruined after Canada Post misplaced a piece of registered mail that contained a certified cheque for $301,560 — money left for him in his late father’s will.

Canada Post didn’t answer a list of questions from CBC News, but apologized to the brothers in a statement for the “unfortunate and frustrating delivery experience.”

George chose to send the cheque through registered mail because it provides confirmation Canada Post received the item and proof of delivery by requiring a signature by the recipient.

In the village of Ayer’s Cliff — nearly 150 kilometres southeast of Montreal — mail is delivered to residents’ mailboxes located inside the local post office.

An Aug. 11 letter from George’s lawyer to the bank indicates TD couldn’t put a stop payment on the cheque and instead asks it to be flagged in case someone else attempts to cash it.

“If the wrong person gets a hold of a cheque there are layers of protection,” said Fares, who lectures at Toronto Metropolitan University’s Ted Rogers School of Retail Management.


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