I still don’t like how flippant they’ve been in every public communication. I read the ToS. It’s short for a ToS, everyone should read it. They claim it was taken “out of context,” but there wasn’t much context to take it out of. The ToS didn’t make this distinction they’re claiming, there was no separation of Vultr forum data from cloud service data. It was just a bad, poorly written ToS, plain and simple.
They haven’t taken an ounce of responsibility for that, and have instead placed the blame on “a Reddit post” (when this was being discussed in way more detail on other tech forums, Vultr even chimed in on LowEndTalk).
As for this:
Section 12.1(a) of our ToS, which was added in 2021, ends with “for purposes of providing the Services to you.” This is intended to make it clear that any rights referenced are solely for the purposes of providing the Services to you.
This means nothing. A simple “we are enhancing your user experience by mining your data and giving you a better quality service” would have covered them on this.
We only got an explanation behind the ToS ransom dialog after their CMO whined in a CRN article. That information should have been right in the dialog on the website.
In both places, they’ve actively done vague things to cause confusion, and are offended when people interpret it incorrectly.
If this is their attitude to a clear self-inflicted fuckup, then that’s plenty reason for me to avoid them and their services. It’s not like their services were distinct in any way… just a dime in a dozen cloud provider.
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I still don’t like how flippant they’ve been in every public communication. I read the ToS. It’s short for a ToS, everyone should read it. They claim it was taken “out of context,” but there wasn’t much context to take it out of. The ToS didn’t make this distinction they’re claiming, there was no separation of Vultr forum data from cloud service data. It was just a bad, poorly written ToS, plain and simple.
They haven’t taken an ounce of responsibility for that, and have instead placed the blame on “a Reddit post” (when this was being discussed in way more detail on other tech forums, Vultr even chimed in on LowEndTalk).
As for this:
This means nothing. A simple “we are enhancing your user experience by mining your data and giving you a better quality service” would have covered them on this.
We only got an explanation behind the ToS ransom dialog after their CMO whined in a CRN article. That information should have been right in the dialog on the website.
In both places, they’ve actively done vague things to cause confusion, and are offended when people interpret it incorrectly.
If this is their attitude to a clear self-inflicted fuckup, then that’s plenty reason for me to avoid them and their services. It’s not like their services were distinct in any way… just a dime in a dozen cloud provider.