Hello fellow selfhosters, I tried to find a piece of software that could achieve my goal but maybe I am not searching in the correct areas. So I thought of asking here for suggestions or directions I could take.
I am looking for software that could fill a purpose of tracking like a helpdesk ticketing portal but not be a full blown ticketing portal.
For example I want to track current tasks like an RMA I am doing right now with Logitech (currently organized in my email inbox/folders) or keep track of shipments (currently tracked in Google Keep in this format: Shop | MM YYYY | Order-ID | Contents | Tracking:<Shipping Number>
)
Android and Windows.
Things like creating companies to track tickets with. I would rather just keep track of the issue (maybe with some form of history to go back in time?) and not be lost in endless classification of company number, telephone, contacts etc.
Maybe I am in search of a unicorn-glitter editiontm and just need someone to tell me that doesn’t exist or I am not looking for the correct thing or term.
The help is highly appreciated :)
PS: While preferred it doesn’t need to be selfhosted. It should be accessible via smartphone (app or web doesnt really matter) and on desktop (program or web).
Currently in consideration are (thanks for the suggestions so far!):
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don’t control.
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Markdown on the go is a bit annoying.
If you are not aware, there is a community plugin called remotely which can sync to OneDrive, S3 (compatible), Dropbox and WebDav. Might be worth a look to circumvent syncthing.
Personally use syncthing for photosyncing and data backup from phone to NAS
True. It does have WYSIWYG editor, so I use that more than any actual markdown.
Although, I don’t add that many things on the phone usually. I might scribble a quick note in the middle of the night, or add a quick task. Tends to work alright for that.