There is a really easy fix for that. A proper training program instead of just expecting that people are born with the necessary skills. Having worked IT in a variety of capacities, including training and end-user support, I’m pretty sure cluelessness is a function of training and experience, not age.
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There is a really easy fix for that. A proper training program instead of just expecting that people are born with the necessary skills. Having worked IT in a variety of capacities, including training and end-user support, I’m pretty sure cluelessness is a function of training and experience, not age.
These old dogs just need some new tricks!