Passengers are eligible for $700 compensation each if a flight is delayed more than six hours and the delay is within the airline’s control.

The Tribunal highlighted that Air Canada chose not to submit any evidence about “crew constraints” causing the couple’s flight to be delayed.

“I draw an adverse inference against Air Canada for not submitting such evidence,” the Tribunal said.

So yeah…

sik0fewl
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Ya. I read that as COVID may be a legitimate excuse, but that was not actually the reason for the cancellation (or at least there was no evidence provided to that effect).

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