An Ottawa Valley man says he’s been left confused and frustrated after buying tickets for a Flair Airlines flight that didn’t exist and having to fight for months to get a refund.
This happened to my friends. They bought tickets, the flight got cancelled, they never got informed, they continued to get regular flight reminders, including a week before the “flight” and a reminder the night before to check in. They chose not to check in online, went to the airport, and were told at the check in desk that the flight didn’t exist. Not just the flight, the route. The route they were flying no longer existed, and they still got notifications. Ridiculous.
Oh, and the kicker… they got emails afterwards asking them to rate the flight!
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This happened to my friends. They bought tickets, the flight got cancelled, they never got informed, they continued to get regular flight reminders, including a week before the “flight” and a reminder the night before to check in. They chose not to check in online, went to the airport, and were told at the check in desk that the flight didn’t exist. Not just the flight, the route. The route they were flying no longer existed, and they still got notifications. Ridiculous.
Oh, and the kicker… they got emails afterwards asking them to rate the flight!