I’ve got one engineer, only one in the two teams of like ten each that I work with, who doesn’t understand the concept of sending out a short email or IM to ask, “Hey, I’d like to give you a call about XYZ. When would be a good time for you?”
I mean, email is by far the best. It doesn’t demand real time attention and ALSO gives a body of text and attachments to refer back to whenever.
IM also offers these but not as easily organized and searchable.
Phone is worst: there’s no lasting record, no attachments, and you have to drop what you’re doing to participate.
Most of my team realizes these things and prefers email. There are a few who still rely on calls but they at least set up a time for calls.
Only this one guy (a young guy too) thinks it’s perfectly acceptable to call without any announcement or warning, then take up 30-90 minutes of your time with a call to convey information that could have been in a short email or taken care of in literally 5-10 minutes.
He always wants to chat about random shit before getting to the point, then give you a bunch of extra info you don’t even need.
Thus, I’ve started just ignoring his calls when it’s not a good time for me.
If he feels it’s okay to just randomly interrupt, I feel I’m just as justified in refusing to allow said interruption.
When I first heard about what was going on, I assumed that “CrowdStrike” was not the name of the software/company, but rather some sort of advanced DDOS-like attack where they used systems they’d previously hacked and had them all do the same thing at once to another target.