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Cake day: Aug 02, 2023

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This is good to look into. I’ve tried remote streaming on several different devices. Before I bought the NAS I was sure it could handle a few streams, but maybe I was wrong.


Thanks for the tip. My ISP only offers static IPs for the business tier, but I’ll ask about ipv4.


I’m sorry, I’m not knowledgeable enough to answer this. Should my router be bound to a certain IP? I believe it has an assigned local IP, but does it also have a public one?



Thanks for the concise reply!

-Streaming quality is set to original on every device I use to access Plex.

-I still get confused about open ports, but I’ll check again and make sure it’s not running through relay.

-I believe the hardware should be fast enough to transcode at least a couple streams, but I’ll check again.


Remote access is enabled but whether I’m actually able to access the server or library remotely is intermittent. Plex says I may be double-natted but I was pretty sure I’m not. I’ll have to investigate again.


Thanks for sharing your experience. I pay for a static IP through my VPN provider, and I’ve wondered if there would be a benefit to running my server through the static IP, then using the same IP to access the server remotely. (Not sure if I’m describing that correctly.)


Unfortunately I’m using Nest WiFi and it doesn’t have QoS settings. You’re making me consider buying a new mesh router system because Nest also doesn’t have manual band selection, which I need for some IoT devices.


These are excellent ideas to test where the bottleneck is. Thank you very much.


Thank you for this. I’ll check my port forwarding on my router (Google Nest WiFi).


Ah, Plex suggested I might be double-natted. Since fiber doesn’t need a modem (from my understanding) I have: fiber cable to box, box Ethernet to router, router ethernet to NAS. Maybe it would be better if I did box directly to NAS? Or would that put it on a separate network? I’ll look into your double-nat solution. Thank you.


I tested between 800-900Mbps UP, closer to a full gig down.


Plex remote access - low quality even with gigabit fiber
Hey all, I'm very new to self-hosting and have no background in anything computer-related. I'll explain in as much detail as I can. I'm running Plex on a Synology DS220+. I'm using the Plex app, i.e. not using Docker (see note below). The issue: I can watch Plex on my local network in 4K, but outside my local network it barely makes it to 720p. I thought it was an issue with my upload speed, but I got gigabit last week and it hasn't fixed the issue. I have remote access enabled in Plex through a manually-specified port. The issue persists with my own account and any friends who have access to my library. I appreciate any advice, links or questions you can offer! NOTE: I understand the benefits of Docker and I promise to transition in the future. I spent many hours learning and troubleshooting, and it was even functional at times, but eventually I needed something that just worked. EDIT: You all have been so helpful and supportive. Thanks for meeting me where I'm at and sharing some potential issues. EDIT2: I found the culprit by accident. I had UPnP enabled on my router. I turned it off and my local speeds increased significantly, and my Plex library is available remotely. I don't know how or why UPnP is related, but that's what the solution was for me. Thanks again for all your input and support.
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