Yoo bad you don’t know how to troubleshoot. In anycase, head over to discord. Post your issue, I will personally help you resolve it.

@Tronn4@lemmy.world
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Burrrn

@workerONE@lemmy.world
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Why don’t you post the solution publicly so people know how to get subtitles working? Here’s a few of the people who posted about subtitles not working. This is just page 1 and 2 from what looks like hundreds of posts. No solutions in any of these pages.

https://github.com/jellyfin/jellyfin/issues/6672

https://www.reddit.com/r/jellyfin/comments/m3ac91/subtitles_fetching_additional_data/

https://www.reddit.com/r/jellyfin/comments/wy3ioj/subtitles_fetching_additional_data_always/

https://github.com/jellyfin/jellyfin/issues/2710

https://www.reddit.com/r/jellyfin/comments/wnpbc0/jellyfin_and_subtitles_any_best_practices/

https://www.reddit.com/r/jellyfin/comments/g468hk/certain_subtitles_not_working_fetching_additional/

https://github.com/jellyfin/jellyfin/issues/3730

https://www.reddit.com/r/jellyfin/comments/s0f6nv/is_there_any_plan_to_fix_the_subtitle_issue_that/

https://www.reddit.com/r/jellyfin/comments/13smuh1/why_is_jellyfin_loading_subtitles_so_slowly/

https://github.com/jellyfin/jellyfin/issues/2650

https://www.reddit.com/r/jellyfin/comments/pzbi3x/issues_with_subtitles/

https://www.reddit.com/r/jellyfin/comments/u33osq/subtitles_not_working_in_web_ui_is_there_a_fix/

https://www.reddit.com/r/jellyfin/comments/zp8gia/what_is_better_plex_or_jellyfin/

https://github.com/jellyfin/jellyfin/pull/7705

https://www.reddit.com/r/jellyfin/comments/v67161/is_there_a_setting_that_allows_me_to_pre_do/

https://www.redditmedia.com/r/jellyfin/comments/13smuh1/why_is_jellyfin_loading_subtitles_so_slowly/?ref=readnext

https://www.reddit.com/r/jellyfin/comments/10pukjm/lg_client_never_finishes_fetching_additional_data/

https://www.reddit.com/r/jellyfin/comments/wnpbc0/jellyfin_and_subtitles_any_best_practices/

https://www.reddit.com/r/jellyfin/comments/ttb7fg/text_based_subtitles_not_working/

https://www.reddit.com/r/jellyfin/comments/u4v91y/subtitles_stuck_on_loading_subtitles/

https://www.reddit.com/r/jellyfin/comments/yxr64l/unable_to_make_subtitles_to_work_without/

https://www.reddit.com/r/jellyfin/comments/veis4d/why_is_it_so_hard_for_jellyfin_compared_to_other/

https://www.reddit.com/r/jellyfin/comments/zrakrt/subtitles_almost_never_work_on_the_web_client/

https://www.reddit.com/r/jellyfin/comments/l45djt/mkv_subtitles_issue/

https://github.com/jellyfin/jellyfin/issues/3001

https://www.reddit.com/r/jellyfin/comments/fly5bd/problem_with_subtitles/

https://www.reddit.com/r/jellyfin/comments/13xkrwg/subtitles_not_displaying/

https://github.com/jellyfin/jellyfin/issues/2507

https://www.reddit.com/r/jellyfin/comments/ygsorv/unable_to_load_subtitles_i_have_a_feeling_this/

https://www.reddit.com/r/jellyfin/comments/ui011w/jellyfin_subtitle_problematic_and_not_sure_why_it/

Why don’t you post the solution publicly so people know how to get subtitles working?

I am not asking you to DM me. My request is to go to support in Jellyfin discord where we can discuss the issue. I agree jellyfin is not free from issue. But when you say “too bad subtitles don’t work” , it’s leaves the rest of us confused. The issues you listed down, might be true in specific cases for example AAS subtitles not rendering correctly in VLC on Android TV. You see how specific the issue is ? In your case , we don’t know what’s up. Someone wanting to try jellyfin (who is not affected by your issue) would shy away from even trying.

In any case, I had no intention to accuse you or offend you in any way. I apologise if I came out strong.

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