PS. I am sorry that my wording of this rubbed so many people the wrong way. This is a truly a nasty update of terms and agreements, and it’s going to hurt a lot of people financially.
If it’s all fine with you stay in. But if it’s not you have a little over 30 days to get out.
but no refunds past 30 days into a longer-than-one-month term. pay by the year, cancel 6 months in, you’re out half of what you paid. not even converting the ‘used’ time into a shorter appropriate length term (like a six month plan or 2 quarterly ones…) and refunding some if it…
it’s robbery.
cable companies in the u.s. do the same shit, now. no prorated refunds–even on normal monthly billing.
You get ample opportunity to try the service you’ve paid for, usually at a cheaper bulk price vs monthly, and to decide you don’t like it and refund your purchase. Beyond the 30 days is just you changing your mind and going back on a deal you made.
Why should the company have to come up with a refund just because you later decided you didn’t need/want as much as you’d bought?
If it stopped working after the 30 days, sure you should be able to get a refund; but just because you decided you don’t want it anymore? Most retail stores have a 30day refund window… Beyond that is an added courtesy
90 days is pretty standard. But also, retail stores are selling goods. Not wanting to accept goods that have been used for over a month is more reasonable than not wanting to refund a service that’s not going to be utilized.
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but no refunds past 30 days into a longer-than-one-month term. pay by the year, cancel 6 months in, you’re out half of what you paid. not even converting the ‘used’ time into a shorter appropriate length term (like a six month plan or 2 quarterly ones…) and refunding some if it…
it’s robbery.
cable companies in the u.s. do the same shit, now. no prorated refunds–even on normal monthly billing.
Honestly I think that’s perfectly fine.
You get ample opportunity to try the service you’ve paid for, usually at a cheaper bulk price vs monthly, and to decide you don’t like it and refund your purchase. Beyond the 30 days is just you changing your mind and going back on a deal you made.
Why should the company have to come up with a refund just because you later decided you didn’t need/want as much as you’d bought?
If it stopped working after the 30 days, sure you should be able to get a refund; but just because you decided you don’t want it anymore? Most retail stores have a 30day refund window… Beyond that is an added courtesy
90 days is pretty standard. But also, retail stores are selling goods. Not wanting to accept goods that have been used for over a month is more reasonable than not wanting to refund a service that’s not going to be utilized.