The IT managers got tired of being blamed for all server outages and want to shift some of those responsibilities. Now when there’s an outage, they can say “it’s not us, it’s AWS because they suspend our account for non-payment”.

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And you can even abuse AWS support by trying to get them to troubleshoot your code for you.

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Plus you need to hire less people to manage all services yourself. You can also avoid vendor lock in if you have z proper policy, but most managers don’t think long-term or even care. I started not caring about costs much anymore, it’s not a me problem, it’s a manager problem. I just do enough effort to choose the right setup

Nah. No changes to labor costs, except they might have gone up slightly since now our offshore teams are Cloud Support and can charge 1.50/hr more.

No processes go any faster and some are arguably slower

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