And then QA sends it back with a bunch of regressions, then you go, “Why would somebody do it like that‽” and finally remember that the end user is dumb.

Just because it’s an edge case doesn’t mean 30% of your userbase won’t encounter it!

Fonzie!
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It’s the 80-20 pattern, again; 80% of the user base is going to do the 20% you thought they wouldn’t

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