They should be legally required to provide the contacted service as and when described. They should not be allowed to make providing the service you paid for at their convenience. I fly to go to meetings. I book my flights to avoid extra nights in hotel. If I miss a flight I miss a meeting and that could cost my company millions.
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They act like flying taxis then they should be treated as such.
They should be legally required to provide the contacted service as and when described. They should not be allowed to make providing the service you paid for at their convenience. I fly to go to meetings. I book my flights to avoid extra nights in hotel. If I miss a flight I miss a meeting and that could cost my company millions.