It’s difficult to see how artificial intelligence systems work, and to see whose interests they work for. Regulation could make AI more trustworthy. Until then, user beware.

If you ask Alexa, Amazon’s voice assistant AI system, whether Amazon is a monopoly, it responds by saying it doesn’t know. It doesn’t take much to make it lambaste the other tech giants, but it’s silent about its own corporate parent’s misdeeds.

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A small digression. Alexa isn’t an AI, it’s a voice synthesiser that turns what you say into text, and picks one command that is most close to it. It’s simple heuristics.

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