Any citizen of the social internet knows the feeling: that irritable contentiousness, that desire to get into it that seems almost impossible to resist, even though you know you’ve already squandered too many hours and too much emotional energy on pointless internet disputes. If you use Twitter, you may have noticed that at least half the posts seemed intent on making someone—especially you—mad. In his new book, Outrage Machine, the technology researcher Tobias Rose-Stockwell explains that the underlying architecture of the biggest social media platforms is essentially (although, he argues, unintentionally) designed to get under your skin in just this way. The results, unsurprisingly, have been bad for our sanity, our culture, and our politics.
On this topic, an increasingly popular one as the social media economy convulses in response to Twitter’s Elonification, the preferred tone is either stern jeremiad or, for the well and truly addicted commentator (usually a journalist), a sort of punch-drunk nihilism much like that of someone who declares he’ll never quit smoking even though it’s going to kill him. Rose-Stockwell, by contrast, keeps his cool, pointing out that social media is full of “angry, terrible content” that makes our lives worse, while carefully avoiding any sign of partisanship or panic.
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Hot take: if you want to get rid of the outrage, get rid of the stupid.
Decontextualisation might be the fuel of the outrage fire, but it only thrives in an atmosphere full of stupidity.
And by “stupidity” in this case I mean four things:
Does this remind you guys of any social network out there? It does, for me; all of the corporation-controlled ones are mostly inhabited by users like this. They were tailored for the stupid.
It always struck me as kinda insane how much microblogging seemed perfectly designed for all four of those phenomena and yet was widely embraced and loved.
Exactly. 280 characters*, replies being seen without the text that they reply to, the mess that you see when you look at a random hashtag… and perhaps not surprisingly those are things that Mastodon addressed. The difference is blatant - explain something poorly in Mastodon and people will either ignore you or say “what do you mean by that?”; do it in Twitter and you’ll see an angry mob waving pitchforks.
*Thankfully Elon Musk is a moron and inadvertently fixed this, by increasing the character limit. If he knew what he was doing he wouldn’t do it.
Problem with attacking stupidity is its not necessarily fixable. We do not attack people over things they cannot change, like the color of their skin or their sexual orientation.
How do they change their innate intelligence? We’re not all gifted with the same amount. Can your system apply to someone who takes 5 minutes to learn the definition of even one new word? Someone who needed remedial classes, because the average classes were beyond their ability?
We need a system that allows for them too. So, asking for intelligence is asking too much, so that the execution of the method is easily within everyone’s capabilities. Thus, back to the drawing board.
In large part, the stupidity that I’m talking about is not something innate, a lack of mental ableness. It’s a bunch of shitty habits, related to how we’ve been trained. Traditional social media trained us to engage in those habits, and in the same form I think that healthy social environment should train us to avoid them.
Just like people would look at you and say “eeeew, can you not do that?” if you pick your nose in public, we should be doing the same towards people oversimplifying matters, or ignoring the context.
(The people that you’re talking about - the ones with learning disabilities - are the least concern here. They usually know that they don’t know.)