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The “bill pay” center in most checking accounts relies on check infrastructure to function. More people would do well to know about that. You can “electronically” pay a lot of bills through your bank (by having the bank issue a check) for free, without having to pay transaction fees. For example, I just scheduled my semiannual property tax payment to go out without having to walk to the office or eat a several dollar online fee. And my bank’s website is way better than the city’s.
Checks should not be happening retail. Hell no. But they are still plenty useful for moving payments around without having to involve shady third-party transaction platforms. And they’re still a great way to pay the plumber.
My bank charges a $5.99/mo fee to use their bill pay shit, and then never stopped charging me it after I stopped using it. I had to call them and complain before they took it off.
Get a new bank like yesterday.
If a bank is charging you any kind of fees for basic checking services, including out-of-network ATM usage, get a new bank.