Where do you go when your smart home decides you’re not welcome?

A man who got kicked off a service because of an alleged remark.

This is victim blaming. He isn’t at fault for trusting a company to have the bare minimum of respect for his property and autonomy, the company is at fault for not actually having that respect. Whether the company is actually trustworthy is as immaterial as saying someone “deserved” to have their car stolen because they forgot to lock it.

You can criticize him for not being cautious in this low-trust environment, but don’t let it get to the point where the party actually at fault gets off without criticism.

This is victim blaming.

Only to some degree. The guy is a software engineer and should have known better. I’d agree if it was Jenny from accounting. You could just as well point out “victim blaming” when I called someone a moron for jumping from a three storey building and breaking his legs, because it was neither his intention nor was he aware that it could break his legs. For a software engineer to employ cloud based “smart” devices and then wonder if it backfires is borderline moronic.

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