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My parents got new phones and have endless hassles with photos being HEIC instead of JPEG.
Document formats are much more fucked up than image formats, at the best of times, and Microsoft almost certainly changes shit just to keep Open Office a little bit broken. This version is ten years out of date. Unless you stick to editing documents you wrote yourself - there is not a chance in hell it works the way people expect.
I really do believe most people editing documents are going to be using the same tool as everyone else. Even using stuff like Google Docs to edit docx doesn’t work super well. It’s definitely a nice to have feature but I really don’t consider it the most important thing.
I’m also not trying to say anyone should use or even like open office. I’m mostly saying the idea of delisting it because it hasn’t seen a “major” update since 2014 seems wrong.