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Each year, Amazon hires a bunch of temp workers to deal with Christmas volume increase, at low wages and kept in poor working and living conditions. If the current workers keep striking, they’ll just hire enough temps to fulfill the “Prime” customer’s orders, while everyone else will get them when they get them (“should have paid for Prime…”).
In this hypothetical, many people will view Amazon as unreliable for future purchases after their deliveries didn’t show up in time.
For non-subscribers, Amazon shows a “3-5 day delivery” margin, with a warning that it “may not get delivered by Christmas”… and right next to it, the “1 day delivery” option if you subscribe.
They still under-promise and over-deliver anyway; right now I was expecting an order to arrive next Tuesday, but just got it on a Sunday afternoon.
I don’t think you’re following the hypothetical being presented.