They may be digital natives, but young workers were raised on user-friendly apps – and office devices are far less intuitive

I am convinced that printer companies make their products as esoteric and intimidating to the average person as possible on purpose so that they can sell expensive servicing packages to businesses.

Id wager that they dont put too much money into R&D and just pay one guy to port over the same code from their last last last generation printer to the new one. Over time its become an unrecognizable mess that is just hacked into working and no one ever takes a look under the hood. Their main market is the ink anyways, so making the printer good at what it does is an afterthought

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