Real-time voice modification tech seeks to reduce stress in call center staff.

Interacting with people whose tone doesn’t match their words may induce anxiety as well.

Have they actually proven this is a good idea, or is this a “so preoccupied with whether or not they could” scenario?

@sabreW4K3@lazysoci.al
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It’s probably the Jurassic Park effect

Admiral Patrick
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Have they actually proven this is a good idea, or is this a “so preoccupied with whether or not they could” scenario?

It’s businesses “throwing AI into stuff”, so I’m going to say it’s a safe bet it’s the latter.

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