They may be digital natives, but young workers were raised on user-friendly apps – and office devices are far less intuitive
key
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17
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1Y

Hardly a Gen-z specific issue. Office printer/scanners have always been confusing.

as a old timer I feel that it’s not that “complex” if you are allowed to experiment without someone looking at you with disappointment. Like there was one time I was trying to figure out how to do double side copying on a machine I never used before, the HR come by and just say you do this print one side and then shuffle the paper into the feeder to print the other side. I tell her that the machine can do double side copying/scanning cause it’s similar tray layout I saw in prior company. She let me do my experiment and I figure out how to set the modes and it works as intended. This saved her lots of time having to stick with the machine where she could’ve just spend sometime to figure out as well. People’s pride usually gets in their way of learning.

side note: stick fresh printed paper back into printing machine can easily cause paper jam. That’s on top of the risk where you printed with wrong orientation/side if you didn’t follow the marking direction properly.

lastly, it’s paperless era, please encourage the folks that needs to do the papers to use docusign or something to accomplish the same task. we really don’t need to waste all those paper printing information that’s only needed for a 30mins meeting. when we can all see it on say, google doc.(or whatever sharing platform. )

j4yt33
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41Y

Yeah, I’m not Gen Z and I’ve always found office printers unnecessarily complicated. Like, I’ve barely learned how to use a fax machine, do you have to make it even more confusing?

Printers feel like they’re still trying to use metaphors and analogies to pre-printer technology, which very few people even remember anymore. It’d be like if we still used the same training they used on the first cars comparing them to horse and buggy setups today. No one would get it.

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