Have you tried to reach their customer service for any type of product? I don’t mean free things like Gmail where you are the product, I mean things you buy with actual money, like phones or cell plans.
Gods help you if the problem you’re experiencing is not resolved with a scripted response. Good luck if your Pixel phone needs repairs, or if your data plan is suddenly suspended for some weird reason. Enjoy playing “email ping-pong” where you wait a day between messages that ask you to do the same troubleshooting steps over and over.
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@beehaw.org
A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.
Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.
They sell products and ad space, I’d be surprised if they didn’t have customer service
Have you tried to reach their customer service for any type of product? I don’t mean free things like Gmail where you are the product, I mean things you buy with actual money, like phones or cell plans.
Gods help you if the problem you’re experiencing is not resolved with a scripted response. Good luck if your Pixel phone needs repairs, or if your data plan is suddenly suspended for some weird reason. Enjoy playing “email ping-pong” where you wait a day between messages that ask you to do the same troubleshooting steps over and over.
Having bad customer service is different than having no customer service
If having bad customer service meant they had no customer service than almost no large corporations would have customer service