Earlier this year, Reuters reported that Tesla had created a special “diversions team” to avoid dealing with complaints from customers about their vehicle ranges.

@aral @Five How many billions did deliberately making misleading claims cost VW, again?

@ianbetteridge @aral @Five For those wondering just like me, the answer is a bit complicated, but in terms of settlements paid:

On 28 June 2016, Volkswagen agreed to pay $15.3 billion to settle the various public and private civil actions in the United States, the largest settlement ever of an automobile-related consumer class action in United States history.

https://en.wikipedia.org/wiki/Volkswagen_emissions_scandal#Private_actions

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