They may be digital natives, but young workers were raised on user-friendly apps – and office devices are far less intuitive

I haven’t had an error like that from a printer in at least a decade. In my office it’s been a simple, send to the print queue, scan your ID on the printer and it’s there waiting for so long now.

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Office printers are generally quite reliable but home printers are still a mess, and I don’t think it’s unreasonable that someone would struggle to use a piece of office equipment they’ve never used before without training.

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