They may be digital natives, but young workers were raised on user-friendly apps – and office devices are far less intuitive

Even something as fundamental as typing is not being actively taught.

To be fair, you can’t really teach that. We had classes at school which helped a little, but most of my skill came from Chatting on MSN with my school friends…

You can, 10 finger tying / touch typing at least. Someone can’t really figure that out for themselves without spending tons of time thinking on an efficient way to type.

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