Michael Straight said Lifeward refused to repair his $100,000 exoskeleton, which only had a minor issue with its battery.

Glad that he eventually got it fixed.

Fortunately, Lifeward eventually capitulated and Straight was able to get his exoskeleton repaired — but that was only after an intense campaign

Still, these are the issues that make me question why anyone is excited for products like brain implants. The longer we can go without commercialised body modifications, the better.

To me, it’s why Right to Repair laws are incredibly necessary. Repair parts, manuals, everything needed to operate and maintain a sold product should be mandated as “must be available to buy from the patent-holder, or the patent expires and the part is legal for anyone to manufacture”.

Shit like this is why we need strong regulations for anything that is a medical device that is depended on by people. I don’t give a shit if it isn’t profitable anymore, these companies need to support their customers that may be significantly impacted if their devices don’t work.

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