Long, long ago I had a battle.net account with one of the physical authenticator tokens. A year or so ago, the battery died in it. I’m trying to recover my account but can’t find a way to contact blizzard to remove the old authenticator without having it functional.
Does anyone have a link I can contact them at to remove a non-functional authenticator?
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https://eu.battle.net/support/en/help/product/services/974/977/solution
This seems to fit your issue.