Key reselling websites hurt indie developers like us. There are many ways to obtain our games and we STILL prefer piracy over people buying from those websites.
Illegaly obtained keys are a source of money for scammers and it could even affect you as the customer in some cases.
NiX:
I love you guys and postal series, but I’m not made of money, if I can get a game for cheaper I’d rather pay less than more.
Running With Scissors:
Which is why we’re telling you to pirate our games instead of paying a scammer who will cost us money and probably even get your key revoked
Our games are cheap right now through official sites. Is saving a few cents worth lowering the chances for releasing another POSTAL game?
NiX:
Isn’t pirating illegal? You want your fans get fines and shit? Now they are on sale so I might pick up some but normally i still rather get the game of g2a for cheaper
Running With Scissors:
You can’t get fines if the owners of the IP give you permission to download.
Just know that by getting on G2A, we not only get no money, we also have to pay for the chargeback, that’s the core of the problem and it means no new games in the future and no more RWS
The debate over the site was triggered by No More Robots founder Mike Rose, who claimed it was better for gamers to pirate titles than buy from G2A since “devs don’t see a penny either way.”
Vlambeer co-founder Rami Ismail agreed, adding: “These sites cost us so much potential dev time in customer service, investigating fake key requests, figuring out credit card chargebacks, and more.”
As the discourse escalated into a petition to stop G2A from allowing the sale of indie games, the marketplace responded with its 10x chargeback offer in an attempt to address these concerns.
Lack of response has frequently been an issue for G2A. To date, Factorio remains the only studio to challenge the firm’s offer of 10x chargebacks, and when G2A suggested a potential keyblocker tool for developers, only 19 companies registered interest.
Klonan acknowledges Wube’s role in how G2A sellers were able to obtain codes for Factorio. These codes were purchased through the game’s official website, which was previously less secure than the likes of Steam or Itch.io, although did give Wube detailed records of purchases and chargebacks it could compare with G2A’s audit.
The company also offers a free Steam key with website purchases, many of which are “probably flipped on G2A”, although as these are obtained legally it becomes harder to challenge these transactions.
Klonan notes that after Wube switched to using Humble’s widget on its site and refraining from “giving out tons of keys for giveaways to dodgy, often fake, influencers,” the fraudulent purchases “stopped completely.”
“In the end, contacting G2A is treating a symptom of people stealing keys,” he says. "The best way to combat that is to cut it at the source.
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Yeah… I hadn’t heard of G2A before now, but after reading up a bit, it seems like a bit of a convenient scapegoat for developers.
https://www.gamesindustry.biz/g2a-and-wube-software-settle-usd40-000-chargeback-dispute
Some quotes
Sounds like G2A has tried to be accommodating and the overall dev response was just refusing to work with them entirely