Google is actually a great parallel here, because of what they did to XMPP (the federated chat protocol). They implemented it for hangouts/gchat. It was a good on-ramp that allowed people to talk across platforms. Then Google created a bunch of features that only worked internally and not with XMPP. Then they removed XMPP.
XMPP didn’t work on mobile. You had to have the app running to receive messages, and the battery wasn’t large enough to keep the CPU powered up all day.
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Google is actually a great parallel here, because of what they did to XMPP (the federated chat protocol). They implemented it for hangouts/gchat. It was a good on-ramp that allowed people to talk across platforms. Then Google created a bunch of features that only worked internally and not with XMPP. Then they removed XMPP.
XMPP didn’t work on mobile. You had to have the app running to receive messages, and the battery wasn’t large enough to keep the CPU powered up all day.
IIRC Slack did something similar with IRC.
Somebody not being able to message me while I’m offline is a fantastic feature that I wish we still had. I miss that.