Ahoy!
I got a new phone yesterday. I also use a wheelchair. The wheels have an app called “e-motion M25” which I used on my old phone. I patched it using lucky patcher since most functions (turn wheels on, cruise control, remote to drive the wheelchair to my current chair) are behind an incredible expensive paywall.
Since I don’t own the wheels (they’re technically still insurance property) and the software isn’t super reliable, I won’t pay over €300 just to use my wheels.
But I can’t seem to patch it on my new phone, even when sharing the patched app directly from my old one. The store simply won’t open. I’ve not been rooted since forever and prefer not to root at all, since it was possible to do so on my old phone.
Would anybody care to help me out or give me some tips on where to look? Thanks in advance!
UPDATE after spending my entire morning on the floor, I installed older versions of the app until I found one that worked with luckypatcher. I know it’s a small chance but if someone using the same wheels finds this post, you have to figure out how to download luckypatcher and use this version of the app. In lucky patcher create a multi patch APK and make sure to turn off “billing” in the second screen. When opening the store, be careful not to scroll to the complete bottom or else the app wil crash. Buy each pack individually and lucky patcher will handle things from there.
To every commenter: thank you. Lemmings are the best and capitalism is the devil.
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Hey Op, since you appear to be somewhere in the EU based on your mention of Euro pricing, would you be willing to name and shame the wheelchair manufacturer and/or model?
Without giving too much of my own personal information away, I might be in a position to cause a bit of ruckus for this particular company in terms of bad PR, possibly legislatively. I work for a company that profiles itself on doing this stuff “the right way” (secure practises, not screwing users this way, etc) and we are working on building a list of practises we are hoping to root out EU-Wide with some examples that are clearly exploitative.
I need nothing personally identifiable, just the brand and model, and I can pass it along to the team that can investigate further.
Sure thing: invacare is the company, the wheels are Alber e-motion M25. Their argument is the wheelchair is usable without the add ons, which I not only disagree with but why are these wheels 8k if they have an app only usable by upgrading? The older model is cheaper and doesn’t have an app which works in the same way then.
I am curious if something will get out of this! It’s difficult to explain but there’s so many hoops I have to go through, I literally can’t contact invacare myself. I have city council to grant me an indication of what I need, a company that delivers the stuff to me and does maintainance (but theyre extremely lacking), then there’s a company that imports the invacare stuff and deals with the company that deals with me.
We truly need to get some hard rules down in the Netherlands. I’m tired of it all.
Thanks! I will pass it along and hopefully we can push for a change. I can’t guarantee that anything will happen in the short term, but at the very least we can create some bad publicity for them.
Damn, we truly live in the most boring kind of dystopia.
I just ordered a pair of these wheels on eBay when I saw this post. I hope this works when I get them, cuz I was ticked off to see the $330 unlock price for the app! Also, any tips for these wheels?
You can always use my older app trick to unlock all the features and if you need help I can add you on signal messenger to help out more in detail. On/off can be done on the wheels, but it will turn on to the last used setting (1 or 2). If you have the remote, you can use that to change the modes. 1 is indoor use and 2 outdoor.
General wheel tips:
Thank you! I did download the version you linked as soon as I saw the post. So the app is on my phone & hopefully it’ll work with lucky. App doesn’t do much until it’s paired. No remote, so the expensive app was so irritating to see, with it locking away basic functions. And, wow, good find on the pro password!
I’m actually kinda nervous about them. Ebay & out of pocket isn’t the ideal startup when buying something like this. I have MS & RA, so I need the chair for balance issues mostly, but weak muscles & joints too. I can get around my house with leaning on walls, so they are for outside the house & had to fit in a tiny smart car boot. I really hope they minimize the effort it takes to push myself forward. I also will have to figure out how to walk a dog with them. Scary to hear they’re super sensitive.
I’ve heard the push rims break a lot from some of the reviews. Manual says to never lift em by them or lay em on that side. They really that delicate?
I mainly only go to a dog park, so I’m going to be testing how “water” resistant they are for sure there.
I’ve been using a FireFly 2.5, that’s a front wheel battery powered hookup, with a big knobby wheel, so I never took it to stores or anything. I expect this to be much more useable for me. I haven’t been in a store in like 4 years now.
Practice mode huh?, I’ll be sure to use that. I need to find my antitippers. They were the first thing I took off my chair when I got it.
I can’t find any info on the brackets that are put on the chair, except an expert must put them on. They can’t be that crazy to put on, can they?
Sorry about the random questions. I really can’t wait to get them. I’ve wanted them for a few years now. Thanks.
They for sure help a lot with making moving easier! I have them on quite a high setting so it takes me minimal effort. I wanted to use my arms to move my chair because it’s good to move as long as you can, but I don’t have the strength for a regular chair. You can tweak settings so they aren’t as sensitive and you won’t tip over. That’s what I have setup on the “1” setting.
It is indeed important to not lift the chair by the push rims. My husband (I don’t lift it) grabs the bar behind my backrest and the front bars where the front wheels are attached. It is important not to clamp them in-between anything in the car. I have silicone covers on the rims and in our old small car we took the wheels off and just carefully put them down, push rim downwards. Nothing on top. They still work. Just be gentle.
I have an aversion to rain and wetness LOL and I can advice some gloves to use when it’s wet to prevent slipping hands on the rims. Also a random tip: I use some small leg warmers on my coat sleeves so I can wash them regularly and my coat stays clean.
The brackets I’m not sure off. I didn’t put anything together myself so unfortunately I can’t help you out on that.
Don’t apologize for the questions, it’s hard to figure out everything in disability world and finding someone who uses the exact same wheels can feel like winning the lottery, lol.
When you get the app working (and the remote option unlocked), the little hat icon is the learning mode:
Fuck this company. Fuck these ghouls making this decision.
This is easily the most badass form of piracy I’ve ever seen. The right kind of rebellion.
In the future, people will remember William Gibson as a prophet.
This is so damn wholesome. Thank you fellow humans for helping this person and even offering to pay. Why I am cutting onions this early in the day is a mystery.
Wholesome to see people help, but the main feeling I get is revulsion that this person can have a wheelchair provided with insurance but can’t even get proper functionality without paying.
It’s so we can keep up the act of being a country with social security without actually being it.
Jesus that sucks so much. It looks like you have a solution for now but I bet there are some folks here and elsewhere who would be all in on reverse engineering the shit out of any part of that system.
That’s why I updated the post with the link which version does work, just in case. There probably aren’t a lot of disabled pirates using this specific model wheels and that’s why there’s no solution on the Googles. I truly wish I was smart enough to learn all this crap just to start a community of helping people hacking their accessibility tools.
Was your old phone rooted? You might have patched the odex files instead of the apk as others have pointed out. And it might be that modifying the actual installed apk file changes the signatures that the app checks for, while it assumes the odex files are correct and that it just works. I’ve seen some apps check for modifications from Lucky Patcher (even with odex patches), but not nearly all apps go to that kind of length, and it seems that this app doesn’t check. Disclaimer, I never delved deep into the actual working of this stuff, this is based on what I’ve noticed when I tried patching apps on a rooted vs non-rooted device. I think you might be outta luck unless you root your phone. Godspeed either way.
Lucky Patcher patches the odex files, not the apk. I could not figure out if it’s possible to tranfer odex files to a different phone.
Source: https://www.reddit.com/r/luckypatcher/comments/yzao3u/sharing_apps_with_lucky_patcher_mod/
This comment from A7pr8 seems to suggest it is possible to modify the apk via Lucky Patcher, which hopefully would then work on a non-rooted phone:
That’s what I’ve tried but the store just opens as a blank page still
In case you haven’t seen them, i just wanna make sure you’ve heard of these guys; https://notawheelchair.com/
Is that the one started by the bloke on YouTube - Jerry Rig Everything?
This looks like fun.
I’ve rode one of these badboys on my honeymoon in Colorado and I’ve felt incredibly American as an European hahahah
Jesus fucking mother of Christ.
Ok, I’m going to skip my indignation.
I’m not an app developer or a wheel chair person. That said, we need some info to help you better.
Here is some general hacking advice:
Often settings like these are based on PKI(Public Key Infrastructure), meaning that the program on your wheelchair likely knows the public key for the company and will test any input to change the settings will require the private key. Again, generally speaking.
But also generally speaking, medical equipment, especially consumer equipment, has to deal with the lowest common denominator, meaning people who don’t have apps, who don’t know what a smart phone is, etc. Because of that, my hunch is that the setting is in plain text and you just need to change it.
You also have to remember that the people setting this up are often in doctors offices, which means it must be easy to do because time is of the essence. The doctor would not recommend their product if it takes more than a few minutes to set up.
I’m sorry I can’t give you better more specific advice but hopefully you can figure this out.
Thank you for the detailed reply! Details:
I did find the mechanic manual a few years back so I could get into the “professionals only” menu and I was able to tweak the push sensitivity which my provider couldn’t figure out ironically. The packs however are a different add-on. The only thing I can find online are people asking if it’s worth the money, or people who bought it. Not really a popular hacking device it seems.
It sucks that I’m not technical enough to open up the wheels - i also find it a bit scary since I literally need this thing everyday and my provider is already neglecting their customers.
Edit: I just saw your edit. Great job fixing it! God I hate that you had to do this.
What is the make and model of the wheelchair and the wheels?
Links to their official website would be helpful.
Did your wheelchair come with a regular manual? A link to a PDF would also help.
If you want to go down a more…questionable route, you could call the wheelchair provider number. Use social engineering by saying you’re from a doctor’s office and you can’t get the wheels to activate.
It helps to have a friend do this for you. You want a buffer and you want your friend to say “I am not sure” or “I don’t know” a lot. That way the company gives him or her more information on what to do next before calling you back.
This is a terrible situation. Maybe your insurance will spring for the cost. It’s so infuriating that if I had access, I probably wouldn’t sleep until I figured it out and posted it everywhere.
Never I thought I’d be reading about a wheelchair locked behind paywalls. What a ridiculous world we live in.
Edit: I’m glad you figured something out and that those profiteers won’t get a cent out of it.
I’m imagining your shock when I tell you the cost of my entire wheelchair, which is a manual wheelchair with push assistance (like an e-bike).
Mine is also manual, with a push assist(smart drive) its MSRP is 16k!
The software is also really stupid, you have to use a stupid smart watch to control it! You can get other controls(for some functions only) but they didn’t come with the chair without additional costs. The smart watch sucks and my better watch which is also WearOS can’t download the app from the store for some reason… I’d much rather be able to just connect my phone directly.
Most people in my disability community use the smart drive and always have issues! It’s why I didn’t wanna make the change, also the manual bit when the smart drive isn’t on is still too hard for me. But my wheels are like 20kg now which also suck. Anyway, I keep hearing my friends say the same about the smart watch and then it breaking and others recommending letting them build a button on the chair for the drive because the watch KEEPS BREAKING. I have so many strong feelings about all of this honestly.
I may have had a mental breakdown when I still hadn’t found a cute backpack after 5 years, that I truly loved and was my style. Lol.
Si what you’re saying is that we need open source wheelchairs?
Insurance companies: you wouldn’t download a wheelchair.
For fucks sake why isn’t all assitive devices open source already. Making profit over disabled people misery is such a evil thing ! The capitalist are so fucking out of touch it’s crazy. Kids dying, disabled people pressed for every penny they have etc… how the fuck did we let things go this bad.
Captive market. Easy prey.
Call it what you want, those with no morals have no boundaries. This is what laws are supposed to prevent, but y’know, the sociopaths have normalised greed and gluttony, and made it the “dream” of a nation.
I wouldn’t be surprised if the reason behind no open source is some stupid legislation for ‘reasons’.
My colleague built an ultrasound walking stick for his wife, but can’t even give units to the local sight-impaired community organization due to regulations… He’s given up on getting his design certified.
Open source wheelchairs; and a community of variously abled makers who can come together and build assemblies that are “not medical devices” but come together easily into something that could be used as such.
Speaking strictly for the US, and as a non-lawyer - I’m inclined to think that an open source wheelchair would probably sail right through the 510k process, but… Still doesn’t make that process cheap by any means.
I’ve had similar thoughts re: CPAP/APAP machines, neither the SW nor the HW is brutally complex / poorly understood. Pretty straightforward stuff mostly. But trying to distribute a thing like that even as plans is just asking for a C&D from the FDA, I’d expect.
Or indeed a wheelchair locked behind an app.
Oh gee we can’t be bothered to update our app any more. That’ll be all our chairs useless in 5 years.
There will probably be a new app for the new chairs. You’ll have to upgrade the chair to keep using the app support.
Very pleased to see other users were able to help you out. Also disgusted at how you were in such a situation in the first place.
I am very grateful for the Lemmy community and specifically the pirates. Wonderful community!
Is there some cache on your old phone from some previous ‘activate on this device’ required?
I’m infurated you have to pay 300 bucks for An app on this situation. Incensed beyond reason. Please link to the specific app in question, and then if you can’t get anything working contact me and I’ll buy the stupid thing for you.
I’d much rather make sure things like this never make any money for anyone. But not at the cost of someone in your situation having to wait any longer to access the tools you need. Man am I pissed about that kind of paywalling on medical devices. Holy hell.
This is the play store link and honestly: wow. You offering to pay is making my head spin. That’s incredibly kind of you. However I truly don’t want to buy it overall since it’s tied to the wheels, which I don’t own, and I might get other wheels in 5 years and then… I can start over. It’s the principal that I get a device with “cruise control” so I can cover more distance on my own but then the cruise control alone costs 100 bucks.
I’m in a country where people assume disabled people are taken care of. Quite the opposite.
I’m sorry bout your situation, but may I ask what country are you talking about? (So that I may never set a foot in it.)
It may shock you but: the Netherlands
It actually does. All I know about the netherlands is that Amsterdam = good, blame this guy. All his videos are basically the same. He tells you how bad something is (in city design), and tell you how good Amsterdam is. Basically promoting that city, guess he doesn’t talk about DLCs for medical utilities.
The irony that I absolutely despise Amsterdam and try to avoid that city at all costs since it’s once of the least accessible cities in this country in my experience. If I do have to go I absolutely need my husband to go with me to push me around which is dehumanizing and makes me feel like a burden. The cobblestones are an attack on my joints as well.
It’s why I often say my disability isn’t making me disabled but society is.
A totally different perspective, thank you.
Here is an alternative Piped link(s):
this guy
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I’m open-source; check me out at GitHub.
I don’t mind if you have new wheels in 5 years. If you can’t get this working contact me and I’ll take care of it. Hopefully you can get it working without giving the greedy bastards anything though. =P
Lol. Looking into that app a little bit and what a shitshow. I’m even more pissed off than I was before.
I figured it out!!! I updated this post. And yea the app is like a student programmar trying to build something lol. Even the navigation part doesn’t work but I just use maps for that anyway.
Never stop being one of the most beautiful motherfuckers the universe ever made.
I’d never imagine that the first time I’d encounter an in app purchase that outrageously expensive, would be on a wheelchair app.
F me, why do companies have to extort people like this! Glad you got it cracked in the end.
It’s not a perfect solution but smart drive works really well for me. It’s very customizable.
If it comes down to it, I’ll split the cost with you. If we can’t get socialized medicine the way it’s meant to be, we’ll make it ourselves!
I have something in my eye. This community is so incredibly wonderful.