Suicide Hotlines Promise Anonymity. Dozens of Their Websites Send Sensitive Data to Facebook – The Markup
themarkup.org
external-link
The Markup found many sites tied to the national mental health crisis hotline transmitted information on visitors through the Meta Pixel
@ThatBikeGuy@lemmy.ca
link
fedilink
English
91Y

they send data to a lot more than just facebook.

The true extent is chilling. https://robwipond.com/your-consent-is-not-required

Wauw seemed like they really looking out for their users from the bottom of their hearth. Did they use that info to provide daily motivational messages or changed the personal algorithm to push less content that causes negative emptions… Or did they figure out its yet another demographic that can get triggered into an action/purchase from a wel designed ad?

@GraceGH@beehaw.org
link
fedilink
English
131Y

In some of my worse moments, Amazon has genuinely recommended me a “these things bought together” purchase of a tank of helium, a plastic tube, and a tank regulator. Corporations will do literally anything for money.

They’re not wrong that those things are bought together, unfortunately.

interolivary
link
fedilink
English
4
edit-2
1Y

Usually nitrogen and not helium, cheaper

xuxebiko
link
fedilink
101Y

That’s just nasty.

Leperhero
link
fedilink
English
611Y

Reason 10000 why facebook is a fucking cancer on society.

@AnyColorIWant@lemmy.ml
link
fedilink
English
81Y

What’s crazy is that reason 10,000 is not even as high as the total number of reasons goes.

Leperhero
link
fedilink
English
21Y

Its such a sad truth

ryan
link
fedilink
671Y

It looks like the important part is here:

After publication, Maca Ferguson, a spokesperson for Volunteers of America Western Washington, said the pixel was used for fundraising efforts and “not intended to collect personally identifiable information for purposes of tracking or transmitting this data back to Meta, its subsidiaries, or any third party for any reason” and that any data was sent “without our knowledge or consent.” Ferguson told The Markup the organization has since removed the pixel.

It’s possible these crisis websites were using Facebook for fundraising efforts without reading the fine print of what adding a “click here to go to Facebook and donate” actually captures. It’s part of what makes these integrations with large social media corporations so insidious.

Melmi
link
fedilink
101Y

“Whoops!”

Out of 33 of these crisis center websites they looked at:

In follow-up tests, four organizations appeared to have completely removed the code. The majority of the centers we contacted did not respond to requests for comment.

Ignorance may have been an excuse prior to this investigation, but it’s not an excuse now.

interolivary
link
fedilink
9
edit-2
1Y

Sure it is; an investigation doesn’t really mean anything to them, they can just go on as they have before. Not sure if there’ll be any legal repercussions?

All right. Well, let me rephrase: it’s not a meaningful excuse which we should buy as justification for gross undermining of our privacy and our trust in organizations which allegedly exist to help us when we are in crisis.

🗑️😸
link
fedilink
English
61Y

That’s fucked

Storksforlegs
link
fedilink
English
301Y

It sounds like the organization might not have been aware that this fundraising tool was doing this, that’s even worse. They think they’re providing a service to people and raising money meanwhile the people they’re helping are unwittingly being tracked - who knows how this information could be misused by insurers/employers/etc etc.

I wonder what recourse the organizations could take? A lawsuit? Going to the media?

alyaza [they/she]
creator
mod
link
fedilink
English
151Y

I wonder what recourse the organizations could take? A lawsuit? Going to the media?

it seems very unlikely, at face, that they’d have legal standing to sue here (for a variety of reasons but the biggest one is probably lack of a law being violated due to US privacy law being so poor) so probably bad PR at most to be honest

@alyaza That’s not surprising to me. At this point I can only believe in privacy if they made their app/software open source.

@StrayCatFrump@beehaw.org
link
fedilink
English
17
edit-2
1Y

I appreciate that the only JS scripts Beehaw seems to load are from beehaw.org. Usually NoScript shows like two full pages of domains, and (at least—you know, the obvious ones like xyzads4you.com) half of them are for ads and “analytics”.

brie
link
fedilink
English
221Y

JS is first-party only, but as a PSA, Lemmy does not proxy images, so for someone could use ![](https://example.com/tracker.png), and loading the comment will contact example.com.

Yeah. Good point. Might be a good feature to add…

They also promise to help you, then send a squad of goons to your house to kidnap you and confine you indefinitely in a mental institution (read: torture chamber).

Suicide prevention organizations have been inhumanly cruel for many years, so there’s nothing surprising about their cooperation with Facebook.

@Shinhoshi@infosec.pub
link
fedilink
English
81Y

Does that include the line behind the US’ new 988 number?

@ThatBikeGuy@lemmy.ca
link
fedilink
English
41Y

removed by mod

interolivary
link
fedilink
English
321Y

then you will realize the pandemic was just a test run

The pandemic isn’t a test anything. It’s a pandemic, they happen.

@dom@lemmy.ca
link
fedilink
English
141Y

Please don’t bring conspiracy theory garbage here.

🇺🇦 seirim
link
fedilink
English
51Y

Dude what the f, the pandemic was real as heck.

rs5th
shield
mod
link
fedilink
English
21
edit-2
1Y

This isn’t the place to peddle conspiracy theories. Removed.

Zuberi
link
fedilink
41Y

Pretty shitty ngl

Oh, I read that headline and growled out loud. Yet another reason not to trust those places nor expect anything good out of them. Maybe they’ll call the cops, maybe they’ll just call Facebook. Maybe they didn’t mean to, maybe it doesn’t matter. sigh

I can’t say I’m surprised at all.

User Deleted
link
fedilink
English
41
edit-2
1Y

“Are you feeling depressed? Here are some extremist organizations we recommend you to join!”

-Facebook

potpie
link
fedilink
English
201Y

Given how modern suggestion algorithms seem to be poorly moderated, unregulated black boxes aimed at keeping users engaged on site above all else… I won’t be surprised if/when we learn that this has literally happened.

This reminds me on why I turned off personalised ads on Google many years ago.

I work as a psychiatrist, and regularly have to search for literature surrounding the medications I prescribe (like antidepressants). After a few months of practice, Google started having ads that start with “if you’re depressed, have you tried… ?” Or the more click-baity “so-and-so have tried … and you won’t believe what happens next! ”

It was funny the first few times, thinking that Google must have profiled me as depressed.

Create a post

A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.

Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.

Subcommunities on Beehaw:


This community’s icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

  • 1 user online
  • 144 users / day
  • 275 users / week
  • 709 users / month
  • 2.87K users / 6 months
  • 1 subscriber
  • 3.12K Posts
  • 65.1K Comments
  • Modlog