This is giving me CICS interface flashbacks. Anyone who worked retail or call centre or adjacent 20+ years ago probably remembers getting really good at using these kind of bespoke CMS front-ends (Bell folks might “fondly” remember ARICS and BCRIS).
Honestly, I’d rather have an ugly app with everything right there than the terrible UX trend that’s happening of everything being hidden behind 8-10 different menus just to make the home screen “clean”
On the one hand most power users feel this way. On the other hand power users probably aren’t the majority of users (although it depends on the product).
The trend definitely comes from the fact that new people get overwhelmed by cluttered user interfaces. But just having a clean initial screen doesn’t mean good UX. Good UX is the art of providing a clean, logical user interface that’s simple and efficient to use. Unfortunately, too many companies just go for minimalism and wind up with things both taking longer and ending up being harder to use.
We’ve removed critical functionality from the operating system because our boss didn’t want more than 6 buttons on screen at any time. Sorry the system is 100x more difficult to use!
It would be hilarious if all these apps were secretly just like vim. They all have complex hotkey setups that enable power users to get where they need to be in at most 3 key presses.
And the unititiated has to google to find where their god damn setting is actually located.
Very often they do. Many of these internal applications are from mainframe computer times when interacting with applications exclusively via the keyboard shortcuts was the norm. In most companies, they never dared to remove those because the Power Users are used to them for decades.
Problem is, few people are trained directly by those power users so they never learn those efficient shortcuts. And they are never well documented.
One of my favorite extensions is vimium. It enables vim like navigation on web browsers. If you press ? It brings up a menu showing all the key bindings, it’s very helpful. Adding that and a hotkey highlighter would be a good way to document such programs. It’s too bad that sort of thing isnt a priority
The honestly prefer the bottom one than the modern 50 step wizards that take 10 seconds for each page to load, and load an ungodly amount of JS scripts.
A company I worked for was using an ancient bug tracking tool (called Pivotal) that looked like a 90s site. It was so fast and responsive. Later, we moved to something modern. It was 10 times worse, significantly slower and overly complex.
I hate when websites don’t have the username and password together. When you have to put in the username click ok then have some JavaScript hide the username prompt and prompt you for your password. Makes it more painful when trying to use a password manager. Especially one that isn’t built into the web browser by default.
It’s called home realm discovery. It’s common in business apps though it’s usually used with email & password logins not username & password logins.
It’s done that way to support federated logins. Larger companies will often used a single sign on solution like Okta or Azure AD. Once the user’s email address is entered it checks the domain against a list of sign on providers for each domain and redirects the user to their company’s federated login if it finds it there instead of prompting for a password.
This has several benefits:
The user doesn’t have mutiple passwords to remember for different apps. Which is know to result in users either reusing passwords or writing down passwords somewhere.
When an employee quits or is terminated the company only needs to disable their account in their company directory and not go into potential dozens of separate web apps to disable accounts.
The software vendor never receives the password, if the vendor’s system is compromised they don’t even have password hashes to leak. (Let alone plain text or reversibly encrypted passwords)
Websites that work that way are (usually) doing it right. If that doesn’t work with your password manager, you should (probably) blame the password manager not the website.
I doubt the password manager is blame that there is now two steps to logging in compared to the previous one. The password manager still works, just requires using it twice. An annoyance because it used to be a little bit easier.
Thanks for all the info on home realm discovery. I love to learn new things!
If a website using home realm discovery adds anything more than one extra press of the enter key or mouse click of an ‘ok’ button, get a better password manager.
If you’re annoyed by that one extra click that’s fair. Click counts matter.
Agreed. Everything on 1 page, submit, done. I had to use Workday at my last job and it was fucking atrocious trying to get anything submitted in because it was all step by step bullshit.
Yea, it is one of the worst things I’ve ever had to use and I had to use it a lot. It wasn’t even supported by our IT team. Somehow HR went around them to implement it themselves. Which made it even worse because there were a shitload of problems at the start that any tier 1 help desk agent could have told them would happen if they’d bothered to ask for help.
Not really relatable, but if i file something complicated i prefer seing all options to fill in the blanks if i’m not too sure if it’s the correct information for the question.
So i rule out some and find the best fits until hopefully most if not all is correct, getting asked one at a time means i have to get it right and if some better fit comes later i have to go back many steps.
I have to disagree. Removing features for the sake of simplifying things for the idiot masses frustrates me like no other. To this day I’m still upset over the removal of the Menu button in Android.
Also, love to be that guy: it’s their. I’ll never understand why people mix up their, there, and they’re so easily. Same goes for you’re and your. I realize that I’m being a dick but this shit is basic elementary school English.
Thank you for correcting me. I doing these mistake more and more, I don’t know why.
I also forgot the negation in my message but that’s a new level of mistake here!
I think there is balance to have between founding where to click easily and allowing complexity in your functionality. To many UI mix together multiple functionalities making it hard to do one simple thing. For Google, it’s the opposite there is so little option on one screen that having a overview of what your doing is complicated : you feel lost when you try to do something new and you lost track of what you did when you try to do something complicated.
I loved making interfaces like that for internal systems in the past. I’d find a way to put everything relevant on the screen and able to be read or interacted with any time it’s necessary. I also had it flow top to bottom and left to right, because there was typically a physical process step associated with that station.
Oh god I know 3rd party encoders like this from from my tape flipping days. They’re some sort of dark sorcery you never question. Just press “will try to play or encode” and then make the appropriate sacrifice at your altar.
I don’t understand, what did poor codecs and bitrates do wrong to deserve such harsh treatment, viciously denied checkbox privileges forever destined to a pleb drop-down menu :'(
Not too far off from my company. However, I work in Healthcare so we’ve got to do a lot of verification. Also, it’s more what we support for our customers rather than what users/patients should see. At least I hope.
I am getting flashbacks on dealing with SAP “inspired” software that looked worse than that bottom image. I am glad my new company does not use that garbage. It was especially depressing to see how SAP entirely ruined Concur.
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This is giving me CICS interface flashbacks. Anyone who worked retail or call centre or adjacent 20+ years ago probably remembers getting really good at using these kind of bespoke CMS front-ends (Bell folks might “fondly” remember ARICS and BCRIS).
Honestly, I’d rather have an ugly app with everything right there than the terrible UX trend that’s happening of everything being hidden behind 8-10 different menus just to make the home screen “clean”
On the one hand most power users feel this way. On the other hand power users probably aren’t the majority of users (although it depends on the product).
The trend definitely comes from the fact that new people get overwhelmed by cluttered user interfaces. But just having a clean initial screen doesn’t mean good UX. Good UX is the art of providing a clean, logical user interface that’s simple and efficient to use. Unfortunately, too many companies just go for minimalism and wind up with things both taking longer and ending up being harder to use.
We’ve removed critical functionality from the operating system because our boss didn’t want more than 6 buttons on screen at any time. Sorry the system is 100x more difficult to use!
Yeah, or like having a separate screen for entering your username and one for entering your password …
It would be hilarious if all these apps were secretly just like vim. They all have complex hotkey setups that enable power users to get where they need to be in at most 3 key presses.
And the unititiated has to google to find where their god damn setting is actually located.
Honestly that would be great.
Very often they do. Many of these internal applications are from mainframe computer times when interacting with applications exclusively via the keyboard shortcuts was the norm. In most companies, they never dared to remove those because the Power Users are used to them for decades.
Problem is, few people are trained directly by those power users so they never learn those efficient shortcuts. And they are never well documented.
One of my favorite extensions is vimium. It enables vim like navigation on web browsers. If you press ? It brings up a menu showing all the key bindings, it’s very helpful. Adding that and a hotkey highlighter would be a good way to document such programs. It’s too bad that sort of thing isnt a priority
Needs more CLI.
The company app is for actual work, the others are for instagram and netflix
The honestly prefer the bottom one than the modern 50 step wizards that take 10 seconds for each page to load, and load an ungodly amount of JS scripts.
A company I worked for was using an ancient bug tracking tool (called Pivotal) that looked like a 90s site. It was so fast and responsive. Later, we moved to something modern. It was 10 times worse, significantly slower and overly complex.
I hate when websites don’t have the username and password together. When you have to put in the username click ok then have some JavaScript hide the username prompt and prompt you for your password. Makes it more painful when trying to use a password manager. Especially one that isn’t built into the web browser by default.
KeePass autotype is amazing for these situations. Very customizable.
It’s called home realm discovery. It’s common in business apps though it’s usually used with email & password logins not username & password logins.
It’s done that way to support federated logins. Larger companies will often used a single sign on solution like Okta or Azure AD. Once the user’s email address is entered it checks the domain against a list of sign on providers for each domain and redirects the user to their company’s federated login if it finds it there instead of prompting for a password.
This has several benefits:
The user doesn’t have mutiple passwords to remember for different apps. Which is know to result in users either reusing passwords or writing down passwords somewhere.
When an employee quits or is terminated the company only needs to disable their account in their company directory and not go into potential dozens of separate web apps to disable accounts.
The software vendor never receives the password, if the vendor’s system is compromised they don’t even have password hashes to leak. (Let alone plain text or reversibly encrypted passwords)
Websites that work that way are (usually) doing it right. If that doesn’t work with your password manager, you should (probably) blame the password manager not the website.
I doubt the password manager is blame that there is now two steps to logging in compared to the previous one. The password manager still works, just requires using it twice. An annoyance because it used to be a little bit easier.
Thanks for all the info on home realm discovery. I love to learn new things!
If a website using home realm discovery adds anything more than one extra press of the enter key or mouse click of an ‘ok’ button, get a better password manager.
If you’re annoyed by that one extra click that’s fair. Click counts matter.
Purely minor rage about an extra click but thanks 🤪😄
I agree that is an awful way to do things, but Bitwarden doesn’t seem to have a problem entering the username on one page and the password on another.
Yeah, Bitwardem is what I use. Just my little complaint about them doubling the steps to log in.
Agreed. Everything on 1 page, submit, done. I had to use Workday at my last job and it was fucking atrocious trying to get anything submitted in because it was all step by step bullshit.
Fucking almost all of my jobs have used Workday. If so many companies are using it you’d think someone would have realized by now how awful it is.
Yea, it is one of the worst things I’ve ever had to use and I had to use it a lot. It wasn’t even supported by our IT team. Somehow HR went around them to implement it themselves. Which made it even worse because there were a shitload of problems at the start that any tier 1 help desk agent could have told them would happen if they’d bothered to ask for help.
Not really relatable, but if i file something complicated i prefer seing all options to fill in the blanks if i’m not too sure if it’s the correct information for the question.
So i rule out some and find the best fits until hopefully most if not all is correct, getting asked one at a time means i have to get it right and if some better fit comes later i have to go back many steps.
I mean, so many company overload there screens with button. I can understand why Apple and Google keep doing there thing.
I have to disagree. Removing features for the sake of simplifying things for the idiot masses frustrates me like no other. To this day I’m still upset over the removal of the Menu button in Android.
Also, love to be that guy: it’s their. I’ll never understand why people mix up their, there, and they’re so easily. Same goes for you’re and your. I realize that I’m being a dick but this shit is basic elementary school English.
Thank you for correcting me. I doing these mistake more and more, I don’t know why.
I also forgot the negation in my message but that’s a new level of mistake here!
I think there is balance to have between founding where to click easily and allowing complexity in your functionality. To many UI mix together multiple functionalities making it hard to do one simple thing. For Google, it’s the opposite there is so little option on one screen that having a overview of what your doing is complicated : you feel lost when you try to do something new and you lost track of what you did when you try to do something complicated.
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Whoever made this has never used Google Cloud Platform.
Ngl I prefer said company app rather than “new” stuff which runs on Electron and breaks just from looking at it
Fuuuuuuuuck Electron
more checkboxes == more better
I actually kinda like that one.
I loved making interfaces like that for internal systems in the past. I’d find a way to put everything relevant on the screen and able to be read or interacted with any time it’s necessary. I also had it flow top to bottom and left to right, because there was typically a physical process step associated with that station.
Why is there a radio box for RealProducer if you may select FFmpeg or MEncoder? 🤔
Those are radio buttons, tho. But nice work with fieldsets 👍
Oh god I know 3rd party encoders like this from from my tape flipping days. They’re some sort of dark sorcery you never question. Just press “will try to play or encode” and then make the appropriate sacrifice at your altar.
hey this thing was great back in the day
I don’t understand, what did poor codecs and bitrates do wrong to deserve such harsh treatment, viciously denied checkbox privileges forever destined to a pleb drop-down menu :'(
Not too far off from my company. However, I work in Healthcare so we’ve got to do a lot of verification. Also, it’s more what we support for our customers rather than what users/patients should see. At least I hope.
Every few months the layout gets reshuffled as well for no fucking reason.
deleted by creator
Looks like Syteline to me lol.
I am getting flashbacks on dealing with SAP “inspired” software that looked worse than that bottom image. I am glad my new company does not use that garbage. It was especially depressing to see how SAP entirely ruined Concur.